For most managed care systems, transportation is less than 10% of the 'Big Picture'. This doesn't mean that it has no importance. It just tends to look trivial when standing next to issues like brain surgery, cancer treatment, or dialysis. As trivial as transportation seems though, the best treatment in the world cannot help you if your not there to receive it. Further, because of the sensitivities of medical patients and their special needs, it typically is not as simple as calling a Taxi, and the cost would be prohibitive if an ambulance were dispatched for every encounter. This is where ITM can offer a solution. Delegating transportation issues to us makes it 100% of our business, and it is a business that we have specialized in for many years.