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Prior Authorization

Prior authorization of services is the cornerstone of any good managed care system. Transportation is no exception.

Through our prior authorization process:

  • Members are assured that their needs are covered services and that they will be scheduled.
  • Members are educated about their entitlement in the process of service requests reducing inappropriate requests. 
  • Providers are provided with the information to schedule and bill the member's services properly.
  • Clients are ensured that only covered services are scheduled reducing request denials and appeals.


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