Prior authorization of services is the cornerstone of any good managed care system. Transportation is no exception.
Through our prior authorization process:
- Members are assured that their needs are covered services and that they will be scheduled.
- Members are educated about their entitlement in the process of service requests reducing inappropriate requests.
- Providers are provided with the information to schedule and bill the member's services properly.
- Clients are ensured that only covered services are scheduled reducing request denials and appeals.